How to Choose a Chat Service for Your Business: Skype vs Slack vs Allo

One of the most common questions that business representatives asked until recently was “Is it better to go with Skype or Slack?” However, as Google recently launched their own communication app Allo, business representatives now have to pick from these three options as they are really great solutions for business communication, but which one should you choose?

Let me say right away that I think that all of these solutions are good for business communication and that, in the end, there aren’t so many big differences. Still,choosing the option that is right for your business is essential and you need to consider your organization when making a decision.

This is what we will talk about today so stick with us for a while.

What kind of communication do they offer?

The first important thing is to figure out what kind of communication channels your business needs and get a solution that will suit your employees.

Skype

Skype provides instant messaging for both one-on-one communication and group messaging. It also provides the same things for video and audio calls. The maximum amount of participants in a single conversation is 250 participants and this is an ideal solution for big meetings.

Slack

Slack allows individual messaging and group messaging. With this communication tool a business can also hold group and individual video and audio calls. All of the messaging done with slack is instant.

Allo

Allo is only a messaging app, but it is the first smart messaging app made both for iOS and Android.  It offers a lot of chat features including secure messaging, smart reply and a virtual assistant. All of these things make messaging smooth and clear. It is also possible to send voice notes.

Price

Skype

Skype has a quite simple pricing structure. You can hold online meetings with it for free if the number of participants is under 10. If you want to add more people, you can get a stand-alone version of Skype for $2 per month for a single user.

Slack

The basic option is free, however there are many limitations with this version as only two-person video and voice calls will be available and you will have few app integrations available. Paid options start from $6 per month per user without limitations and increased security. There is also a $12 package that offers advanced features and dedicated 24/7 support.

Allo

Allo is completely free. Still, given the fact that this messenger app came out recently, it is possible that some changes and new pricing methods might be employed in the future.

Integrations

Skype

One of the best things about Skype is that it can be integrated fully with Microsoft Office in a seamless way as Skype is also Microsoft’s software. The integration includes Excel, PowerPoint, Outlook, Word and OneNote. The integration is so good that you can even schedule meetings on Skype directly from Outlook. However, the downside is that Skype cannot integrate with any other apps except Microsoft Office.

Slack

Slack is amazing when talking about integrations with apps that a lot of businesses rely on. With these integrations, employees will get all the work done in Slack and all of the notification directly, as they won’t have to switch between apps. The Slack platform integrations include:

  • Salesforce
  • Twitter
  • Dropbox
  • GitHub
  • Google Hangouts
  • Google Drive

Allo

Google Allo is a messenger system which can be used by desktop computers by adding it to your Chrome, or it can be used with a smartphone. The app works flawlessly both on Android and iOS, and even if one of the users doesn’t have it, they will receive the messages that are sent to them. Allo is being prepared for a “Google Duo Integration” which will give users the option of talking through this messenger system with a brand new button.

If your business is looking for flexibility and robustness, then Slack is a great tool with a lot of features and important integrations you can rely on. However, if you are looking for a more basic solution that will not make things confusing for your employees, then you will love the simplicity that Skype provides in communication. If your employees rely on their smartphones daily, go with Allo, as it is a messenger system that will allow them to communicate through their phones quickly and efficiently.